Table of Contents
Introduction & Commitment
At RG Abroad Consulting (“Global Study Abroad Consultants”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Personal Information Protection Law of the People’s Republic of China (PIPL).
Personal Information We Collect
We collect personal information such as your name, contact details, academic records, passport information, financial documents, and preferences when you inquire about our services, request consultations, apply for university placements, or engage with our website.
We also gather non-personal data like IP addresses and browsing behavior to improve our site and services.
How We Use Your Information
Your information is used to provide personalized study abroad counseling, process university applications, assist with visa processes, communicate program updates, and facilitate post-arrival support.
We may also use it for marketing purposes with your explicit consent, ensuring all communications are relevant to your educational goals.
Disclosure of Your Information
We do not sell your personal data. Information may be shared with trusted third parties such as universities, visa authorities, accommodation providers, and service partners under strict confidentiality agreements and only with your consent where required. All sharing complies with PIPL and other applicable Chinese privacy laws.
Data Security Measures
We implement robust security protocols, including encryption, secure servers, access controls, and regular security audits, to protect your information from unauthorized access, loss, or misuse. Our practices align with PIPL requirements and industry standards to ensure the integrity and confidentiality of your data.
Your Privacy Rights
Under PIPL, you have the right to access, correct, delete, or restrict the processing of your personal information. You can also withdraw consent at any time and lodge complaints with us or relevant authorities. Requests can be made at any time, and we will respond within the timelines stipulated by law. Opt-out options are available for marketing communications.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content related to study abroad opportunities. You can manage cookie preferences through your browser settings. We respect Do Not Track signals and provide clear options for controlling data collection.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including application processing, visa support, and post-study services, or as required by law. Typically, data is kept for up to seven (7) years after your studies commence or your last interaction with us, after which it is securely deleted or anonymized in compliance with PIPL.
International Data Transfers
As a study abroad consultancy, we may transfer your personal information to international partners such as universities and service providers abroad. Such transfers are conducted with appropriate safeguards, including standard contractual clauses and security assessments, to ensure protection equivalent to PIPL standards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements, including updates to PIPL. Significant updates will be notified via email, our website, or through our client portal, with the effective date clearly indicated.
Governing Law
This Privacy Policy is governed by the laws of the People’s Republic of China, including the Personal Information Protection Law (PIPL). For any privacy concerns, please contact us at info@rgabroad.com, and we will address them in accordance with applicable regulations.